Where do I start. I received my products in one package. I had read all of their information on each product first. I ordered Probiotic, Electrolyte tablet, Collagen & Vitamin D3 & K2.
On receiving I read all the labels and took as given on the bottle.
It is now 2½ weeks later I have been so so poorly. I have been on the loo up to a dozen times a day. Everything I eat takes minutes to send me back to the loo. On a morning even sips of water makes my acquaintance with the loo. Knowing probiotics can do this I stuck with it trying to trust the process. However after been up 4 times through the night I contacted them today and spoke to them on chat. I was convinced and still not 100% sure whether it was AI or just a very uneducated person I was dealing with. It confused me. Anyway.... I was then informed I had taken these wrong and it is moportant I 'don't start taking them altogether' apparently I should have started taking the electrolyte for a week, then introduced the Vitamin D3&K2 for a week, then introduce the Collegen for a week, then take ONE probiotic tablet then a week later take TWO tablets.
The bottle doesn't mention to take a reduced dose to start with it says 'Take Two tablets during daytime with a full glass of water' so I did just that.
To my absolute astonishment and I am still stunned by this she/he/AI said 'it is common knowledge not to take suppliments together and to start on a low dose and work upwards' ERM HANG ON...... They just gaslit me & completely blamed me for not following the CORRECT doseage and process that I had no idea about because there was absolutely no information ANYWHERE that told me to take this differently to what is recommended on the bottle.
They went on to say my gp should know all the side effects and what can & can't be taken of every suppliment been sold on the Web worldwide. Apparently if my gp didn't know then I SHOULD have known. When I spoke with my gp both before ordering and almost every day in the last 2½ weeks all he could really tell me was the manufacturer/supplier has got to be aware of any interactions and warn me of them (or so you would think)
I was just asking at the start which of the suppliments could cause these horrific side effects and do I come off that suppliment straight away or do I gradually come off it. But I was that insulted and the audacity of them to tell me that I should know information about their products that they don't advertise or inform you about. ARE YOU CONFUSED YET?.... I am unsure as to whether I am going mad here! This is insanity.
How about when you sell multiple suppliments a little attachment is sent on the email that says 'you have bought xyz we suggest this is how you take it safely' also maybe at the bottom of that 'common side effects could include abc if so contact your gp and state you are taking xyz that can have abc side effects' that's not hard to do.
My analogy to her/him/AI was when a firework company sell mixed boxes of fireworks, it doesn't just say on the box 'this will give you coloured pretty little lights that will stimulate your brain and give you an optical spectacular experience, light them and stand back whatever you feel may be a safe distance, maybe anywhere between 3ft and 50ft away or there may be health implications which you are.fully aware of but in case you are unsure how this could affect you if it blows up in your face because you didn't stand far enough back please contact your local fire brigade for advise'
I asked for that conversation to be sent to management as blaming your customers for not knowing how to take the products correctly without informing them is a HUGE dangerous flaw that can cause serious illness. My gp wanted me to go to hospital to be hydrated because a sip of water could send me to the potty! I am not just a little bit grumbly in the tummy I am properly poorly. I here you say why didn't I stop taking them but things were that severe both myself, my gp & the practice nurse were unsure if it could be gastritis, food poioning, Norovirus and in those cases these exact suppliments are perfect for. The eltrolyte tablets were the only thing convincing the Dr's NOT to send me to hospital.
Their reply to the 'send this to management I want a formal reply in the next 7 days' was met with a response of 'thanks for your feedback I will pass it on to our Web team who can maybe look at adding'.... Are you ready for this.... 'look at adding a DISCLAIMER'
ALL IN ALL THEY ARE CONCERNED WITH LEGALLY HOW THEY COVER THEIR BACK SIDES FROM ANYONE THAT GETS ILL AS A RESULT OF NOT KNOWING ABOUT HOW TO TAKE THEIR SUPPLIMENTS WITHOUT TELLING THEIR CUSTOMERS A PROCESS EXISTS THAT IS MEANT TO BE ADHERED TO BUT IT AS SECRETIVE AS ROSWELL!
PLEASE BE AWARE The advice I was given on 'chat' was it would be a 7 week process to take the 4 suppliments safely. NOT the dosages & recommendations on the bottles. Be Careful please I have been so poorly.
I am very glad I took screenshots of that chat as normally it gets emailed to you afterwards however for some reason i can only speculate on this chat was never emailed through. Surprised?? Absolutely not.
Lastly the mad thing is if I had just been given advice on what to do and which suppliment could be causing this, this review on subsequent reviews and legal advice wouldn't be happening right now. Gas lighting and laying blame on your customers... REALLY... WHO DO YOU THINK YOU ARE? for them this isn't the end of this story
If you made sense of this then you are a better person than me! When I start a deep dive into this company 'WeightWorld UK' only one country springs to mind with this kind of nonchalant 'don't care' attitude is... Well I will give you a clue... They are running an election this year and their former president recently had an attempt on his life. I am horrified on how dangerous this company is to everyone that purchases more than one product
5 months ago
WeightWorld UK has a
1.6
average rating
from
14
reviews
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