Wessex are a breath of fresh air! Having been tied to our previous supplier for 20 years with no other providers prepared to invest in local infrastructure, we moved to Wessex as soon as it was available. I had asked for a better service from the EE/BT for years and was greeted with "sorry but it's not in our plans" to unbundle the local exchange. We now pay slightly more for our internet but moving from 20mb to 100mb the difference is noticeable. Our old ASDL upload struggled to get to 1mb which caused difficulties with working from home, now it's 30mb, meaning two of us can actively work at the same time as the kids gaming. Customer service has been fantastic, very personal. In a month we have had one outage but it was resolved in 20 minutes and was followed up with a call to make sure all was OK. I wish we could have had Wessex internet sooner!