PURCHASED A PANASONIC GH4R OF THESE GUYS A LITTLE UNDER A YEAR AGO ALONG WITH £1000 WORTH OF LENS 2 WEEKS AFTER BUYING THE CAMERA THE CAMERA STARTED TO PLAY UP SO I SENT IT BACK TO THEM THINKING AS ITS SO KNEW THEY WOULD PROBABLY JUST REPLACE IT BUT NO OFF IT WENT FOR REPAIR I RECEIVED THE CAMERA BACK AND WAS TOLD PANASONIC SAID NOTHING WRONG WITH IT I SCRATCHED MY HEAD TRIED THE CAMERA AND EVERYTHING WORKED ?? THE CAMERA WENT AWAY BROKE BUT APPARENTLY NOTHING WAS WRONG WITH IT BUT IT CAME BACK WORKING ?? HOW WEIRD DIDN'T THINK TO MUCH OF IT AS WAS HAPPY TO HAVE HER BACK SO I COULD FINALLY USE IT, A FEW MONTHS WENT PAST AND PROBLEMS AGAIN THIS TIME SENT IT BACK AND ASKED IF WEX WOULD CHECK IT 1ST AS I THOUGH PANASONIC WHERE TELLING PORKYS AND HAD OBVIOUSLY DONE A FACTORY REINSTALL OF THE OP SYSTEM SO THEY DID AND COULD SEE THAT CAMERA PLAYING UP SENT OFF TO PANASONIC GOT IT FIXED, PART OF THE PROBLEM THAT TIME HAD BEEN DOWN TO ME AS THE TIME LAPSE FEATURE HAD GONE AND WAS BECAUSE I HAD CHANGED THE SETTINGS TO A SETTING WHERE TIME LAPSE WASNT AVAILABLE BUT THE OTHER PROBLEM OF THE LENS NOT WORKING PROPERLY THEY SAID HAD ONLY BEEN ABLE TO REPLICATE A FEW TIMES AND IT WASN'T DOING IT ANYMORE AND THE COULDN'T MAKE THE SCREEN GO BLANK EITHER ALMOST LIKE THEY MIGHT HAVE WELL SAID YOUR MAKING IT UP THAT'S HOW THEY MADE ME FEEL SO THEY SENT IT BACK THE 2ND TIME SEEMED OK FOR A WHILE THEY I GO TO DO AN IMPORTANT SHOOT TAKE THE GH4R AND GUESS WHAT 1 HOUR AND 20 SECS TRYING TO GET THE CAMERA GOING HAS TO GO BACK (GETTING TIRED OF KEEP SENDING STUFF BACK THAT COST £2000 AND NOT WORKED PROPERLY SINCE NEW) RETURN NUMBER 3 SENT BACK THEY SEND OF FOR REPAIR FAULTY LENS ATTACHMENT JUST LIKE I HAD SAID IN THE PREVIOUS TIMES BUT I WAS MAKING IT UP WEX ???? mmmmm SO AFTER THIS IVE KINDA HAD ENOUGH SO I ASK ON 5 OCCASIONS FOR A MANAGER TO CALL ME BACK AS 3 X THIS CAMERA HAS BEEN RTN IN THE LAST 8 MONTHS IV'E HARDLY USED IT AS IT'S SO UNRELIABLE AND GUESS WHAT THE MANAGER DON'T CALL BACK JUST LIKE HE/SHE DIDN'T ON THE PREVIOUS RETURNS UNREAL EXPECTED MORE FROM SUCH A BIG MARKET LEADER IN PHOTOGRAPHY EQUIPMENT ?? CANT BE BOTHERED TO CALL BACK AFTER SO MUCH HAS GONE ON FEEL COMPLETELY MUGGED OFF BY WEX FROM THE START WE ARE JUST JUST LOOKING AT SPENDING JUST OVER £10'000 ON THE NEW INSPIRE 2 AND X7 CAMERA SET UP BUT FOR SURE WEX WON'T BE GETTING ANY MORE BUSINESS FROM ME THATS FOR SURE I SUPPOSE SOME COMPANIES GET TOO BIG AND FORGET US BAD SHOW WEX