Ordered some Japan Racing JR28's with tyres and TPMS from Wheelbase in May 2022, received them in July (falling out of the torn boxes the courier brought them in) and fitted them to my car. By December I noticed that the lacquer coating was starting to peel off, so I contacted their support.
The peeling started on the rear wheels first but the front ones soon caught up (see the attached photos).
First of all I was told it was my fault for driving my car in the winter (apparently the wheels can't deal with road salt). However, these wheels are fitted to my second car which is garaged over winter and usually does less than 2,000 miles a year, so that argument didn't hold up.
After many months of emails back and forth, I got a £200 refund offer in June 2023. Bearing in mind I'd spent over £2,000 on these wheels and they hadn't even lasted 6 months, £200 was a slap in the face.
Eventually I got an admission that this was a one-off manufacturing defect, and they would replace all four wheels. Great, what a result! But hold on just a minute..
Ford Fair 2023, I went round a lot of cars looking for Japan Racing wheels. Can you guess what I saw..? Yes, this is not a one off problem, but seemed to affect pretty much every JR28 wheel I saw, regardless of size or colour.
Anyway, back to today - April 2024.. no sign of any replacement wheels, no refund, no communication.. I'd say I've been done up like a good'un, and £2,000+ lighter for it.
My advice: stay clear of these guys, complete scammers. And avoid Japan Racing wheels (made in Poland) like the plague.. they'll fall apart if you drive with them fitted to your car (and I wouldn't look at them too long, they might not last long that way either).
Now off to buy some decent wheels from a reputable seller..
8 months ago
Wheelbase alloy has a
4.4
average rating
from
101
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.