Poor is a bit harsh but reviews tend to be a bit light & not as comprehensive as they SHOULD be & include items tested too long ago to be relevant or or indeed some too often. Comparisons are not like for like par example: how can you sensibly equate products reviewed as long ago as 2009 with ones tested 5 or more year later. By 5 years they are irrelevant - but they do! Also one gets the feeling that reviewers have favourite makes that get tested more often than others and that treat the whole thing a bit too light heartedly. Add to that that newsletter links and links on the website often don't work, it's all a bit much. So, as they say, how does this make out. Well, other members (yes more than one) I know have given up on Which? because they 'could no longer rely on what they say'. And I know how they feel. Come on Which? get serious and meaningful again.