Having gone through a lengthy and frustrating process with my bank for buying a second home, I took the advice of my colleagues and went through a broker, finding Which? online. I received a personal, efficient service, with a better rate than my bank was offering and am now the delighted owner of a second home. The people i spoke to at Which? were very helpful and responsive, they gave good professional advice to whatever questions I asked. i am already recommending Which? to colleagues struggling with remortgaging with their banks. You'll probably save the fee and more by the lower rates you'll get and the hassle relief is well worth the fee in itself. Thank you.