It appears that you are following the co-op model and philosophy of governance. It takes ages before a new product is reviewed, you are very selective of which brands you review with an especially biased view to very high price end of models. I have wrote to complain in the past just to get the standard thank you for your feedback response and then no further correspondence of how you deal with issues raised. Why not save more trees by going totally online with your publishing and stop money grabbing by having an holistic view of a consumer so to combine holiday, gardening and computing in to one journal. In a nutshell you are serving your employees, you don't listen and give feedback, your free competitors publish quicker and more comprehensively especially regarding discounted brands remember austerity and cost of living crisis yeh that was a good campaign you had!! and your trying to get as much money as you can from your members, thank god your not a bank.