I came across Which? by chance when an Independent Mortgage Advisor and a few banks had declined various mortgage applications. Due to my self employed status and policies changing I was at a very awkward stage. However I found Which? online and approached them and have not looked back. I thank Alex Kemp and Shane Lucas immensely as without their persistence and drive my completion on my flat would not have happened. The service I received was friendly, approachable and thorough, they have helped me to make sense of procedures I didn't really understand. I am very happy to now be in the Home Owners Club! Thank you again.