The lights and remote unit were easy to install and work well. However, the service was poor. I phoned and gave order over the phone on a Friday. I was told if I paid extra for next day delivery I should get it Monday. As I needed by Tuesday, I paid to make extra sure it came. When it had not arrived by the following Friday, I phones and was told I should have been told it would not be despatched till the Wednesday so would not be delivered till Thursday. Even so this was now Friday and still not delivered. So I was wrongly advised by Dan who took the order. I said I would not have paid the next day delivery if it would take a week and was told they would refund my extra postage as I did not get the service. Even if it was dispatched on Wednesday should have had it Thursday.
Hate to say do not think the person I was chasing on the Friday was even bothered as he said he would refund the extra postage and over a week later has not happened. I know that things can go wrong but not to advice correctly or carry out what they have said is really poor and will put me off from ordering again. Pity as I have used several times and also recommended to others.
3 years ago
Wholesale LED Lights has a
4.4
average rating
from
5,075
reviews
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