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Christopher
Lamps were OK but we didn't realise that they were not dimmable. My wife dimmed them on leaving the house and they both failed. When I spoke to the customer service rep there was no goodwill at all. I was prepared to buy 6 to replace all of the lamps in my kitchen but was given no assistance on the failed lamps. For the sake of a bit of goodwill they have lost one customer and I won't recommend them to any of my friends. It's a poor business decision not to give their customer service team some latitude in assisting customers.
10 years ago
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