Orered two LED tube replacements for failed fluorescent tubes. Easy to order, and dispatched promptly. One arrived broken, the other was fine and used to replace one failed fluorescent. contacted customer service, who arranged a replacement, which also arrived broken. Contacted customer service again and a further replacement was dispatched, which also arrived broken. Shout out to Wholesale LED Lights customer services for their response and quick refund, after a short telephone discussion. Would still buy from Wholesale LED Lights on the basis of their great customer service. (We agreed that the broken tubes were most likely an issue with the courier.)