Although my order arrived promptly and well packaged it wasn't until I was fitting the lights this weekend that I discovered the following: Of the 18 lights purchased, one third of them were marked or scratched. I'm living with this as I need to get the room finished. One of the lights did not have the fitting screws and wall plugs. The rubber sucker that is included with each light fitting to enable you to remove the bulb is useless. One of the lights does not work and would appear to have a faulty "socket". When trying to inserting the bulb, it would only go in so far and it is now stuck. A replacement light fitting and bulb is required.