Hmmm. A few chocolates in the package don't make up for some serious screw-ups. I paid for24-hour delivery, but the order was split into three (why?). The first package was delivered 48 hours later (24-hour?) and the second two were delivered 72 hours after the order. This disrupted scheduled work people. A major part of the order was mis-labelled as 7.2W/m instead of the ordered 14.4W/m. We've yet to see whether the mis-labelling was just that, or whether the wrong parts have been sent. Either way, I'm not impressed. Overall a disappointing experience. Add a few chocolates, but make sure you've got the order right first!