Hi, really not impressed. Placed order on the Sunday, payed extra cost to get the item delivered quickly, i think it was 24 or 48 hour delivery. The item arrived on the following Thursday. I did ring on the Wednesday and was told that the item had to be ordered in and would be dispatched that day. On arrival the order was not complete. ......the bulbs were missing. Another phone call and i recv the bulbs the following Tuesday. I notice that on the packaging of the bulbs it states not to be used in an enclosed fitting! The actual fitting is of good quality I am considering ordering some more bulbs to replace some in our kitchen But first i await your response Kind regards Richard