I ordered 5 LED spots for my kitchen and each one had failed within weeks - David Sarana dealt with this very effectively and sent replacements which unfortunately have again failed - I sourced spots from another company as was getting fed up sending photos and waiting for replacements to be sent and have requested a refund which they are reluctant to do - they keep wanting to send me further bulbs which I have told them Ii have sourced already and as their bulbs were not fit for purpose and want a refund . I am still waiting and have asked this to be lodged as a customer complaint. Not good service when goods are faulty and they will not refund.