Was not told that the item ordered AND PAID FOR was not in stock. Repeatedly told lies as to the progress of order i,e, the item will be sent tomorrow, the item has been despatched, the delay was caused by staff shortages in warehouse, etc, when replying to e-mail enquiries. The only reason I am awarding you one star is that when the phone was eventually answered, your operator Lewis actually told the truth about the progress of the order, and did in fact send the item, nearly a month after the original order. I will NEVER use your company again, and would advise anyone else to avoid you. Your customer care is appalling.