Ordered 2 outdoor PIR lamps with bulbs added to order. Clearly stated on order "plus bulbs" . No bulbs in parcel, rang to inform, told to send a picture of the box with contents? Total waste of time, what is the point of a picture with no bulbs in supposed to prove? Told to hang on the line while someone in charge could speak to me, guess what manager is out of the office, will phone me when he gets back, no phone call, emailed to explain that the order included bulbs but the receipt i received had no mention of bulbs so the packer would not have known to include. No answer!! Customer service needs an overhaul. Won't deal with this company again if they cannot be bothered to talk to me.