Ordered some LED lights on a Friday . After checking their stock was present we were promised delivery for the following Monday. Come THURSDAY and no sign of lights that were need for a show the following Monday. Answer from Lady in office.... "the reason you have not had any delivery is because the item is not in stock" But they checked on Friday and were told "yes we have the items!!!" "sorry we will upgrade you and get it there first thing The following morning! (FRIDAY) Great we thought! Come Friday 12.00 Noon ...... Nothing !!! checked Royal Mail Tracking and hey presto !! sent out on a 48 HOUR SERVICE!!! I MEAN REALLY????? The parcel did not even reach the depot until 9.12 am ish Friday morning ... no chance of a delivery ... we now have to start the show without the lights needed. Very poor service and communication between their own staff and with their customers.