Ordered three packs led channel profile with frosted diffuser and two wall lights with led bulbs - order arrived on time but packaging damaged, only two of the three pack contents inside - all loose and all had some damage - wall lights ok in separate box with bulbs boxed separate- was able to make use of damaged Chanel by cutting to avoid dints and fair enough customer services sent out the missing pack although these also had some dints when arrived and one diffuser misshapen no compensation offered or asked for came to install wall lights - bulbs sent wrong fitting correct on box image but contents miss packed contacted customer services again and sent images but no response as of yet