Communication requires attention, phone calls & emails were not returned, chased getting the quote in the first place which should have rang alarm bells. once ordered LED single coloured strip I was told 2-3 weeks for delivery, after 5 weeks decided to chase only to be told I would expect to be looking at a further 10-14 days, would expect the order was never placed. In the end I opted for a on the shelf product, which was not what I wanted, but had already delayed my electrician for 2nd fix instillation on my house renovation & didn’t want to put him off again. Overall disappointed with the service. On a positive when I did speak with Thom at Leicester LED he appeared to be friendly & knowledgeable, I would suggest the supply chain & communication of this company need to improve to get word of mouth recommendation, this is a shame as this is the only LED shop of this kind in the area, with better management this place could be very successful.