I was under the impression that I was ordering a surface LED light that I searched for. The light I ordered cost £31+ delivery and when it arrived it was only a replacement light and needed a surface mount. I contacted WLED and explained that the ordered light was not what I thought it and was sent a link for the surface mount costing £40+. I then asked if I could return the item and was informed that as there was nothing wrong with the order ( which has not yet been established as I cannot use it) I would have to pay the postage plus a 15% handling charge. I told them that I thought that it was excessive to charge 15% on top of postage and told them that I would sooner smash it than pay 15% for something I don't have. VERY POOR CUSTOMER SERVICE. I then ordered a light complete and usable for 31 FREE DELIVERY from Lights in Germany delivered and fitted in 3 days, WLED that is how you do customer service, don't rip off your customers and make sure that the item ordered is what is required, if some does go wrong do everything in your power to keep your customers happy.