Despite a previous order not being delivered (see previous review) I decided to give the company a 2nd chance. Place an order for an LED floodlight on 5/1/20 and paid extra for 24 hour shipping. No light had been delivered by 8/1/20 so I emailed chasing. No response. Still no light or response by 13/1/20 so emailed to cancel the order. As at today 15/1/20 still no light or response but on logging into my account it seems the order has been closed and a refund processed. The refund has not yet appeared in my bank. Even assuming it does not a single email telling me that there was a problem with the order or responding to my emails.