Ordered 2 LED floodlights October 2019,and one of them stopped working within 4 and a half months.In February I contacted Wholesale LED Lights in February 2020.The abrupt customer service male said to me that’s warranty.So I sent it back to them through Royal Mail,WLED received my faulty light on the 28th February and on the 9th of March I was told that the warehouse would be contacted any my light sent out to me.Then finally after another phone call on the 12th March I finally was sent a replacement light which was the wrong type of light.Now I’ve got 2 different types of flood lights in my garden.When I contacted WLED I was told the original light is discontinued.Never ever will I or my friends and family by from WLED AGAIN.Really poor customer service,what a shambles of a company.
I’ve looked on the internet and guess what the same design of floodlight is available but obviously after spending £114 for 2 lights my replacement was only £35.All I can say is stay away from buying from this company.Guess BBC watchdog should be made aware of their service.
4 years ago
Wholesale LED Lights has a
4.4
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