My overall experience with my recent first time order with Wholesale Ninjas was very good. I am satisfied with the merchandise, although I'm not overly thrilled, it was sufficient. I was missing half my order at first, but Josh was very quick to rectify the problem and got the rest of my order out the same day I brought it to his attention. The merchandise was almost all intact, non damaged items that could be resold. Less than handful of 200 items were damaged or outdated, so that is very good. The only reason I'm not overly thrilled is that it all seems like very cheap merchandise. Im listing, but having trouble getting even half of the retail value of the items. At this rate, it'll take me a year to recoup the cost of the lot. 😬 . I guess I was expecting at least an item or 2 to be WOWED by that make the purchase worth it, while i slowly resell the rest. But i certainly understand the no guarantee agreement and the order was full filled, so I really can't complain. I will order again and hopefully will be WOWED the 2nd time around....