Absolutely atrocious company, avoid at all costs. We have been trying to get our boiler sorted since September last year. It has an intermittent fault. After numerous phone calls they finally sent an engineer last year who did nothing but tried to sell us a new boiler. After a load more emails and phone calls they sent the same engineer again and again he was not interested in looking at the boiler just wanted to sell us a new one. They rarely answer the phone or reply to emails. Happy enough to sign you up and take your money but have no interest in giving the services promised. We still have an intermittent fault on the boiler which is getting more regular all the time. Thanks for nothing Whoopsie