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Craig
If I could give 0 stars I would.... terrible service! They preach ‘super fast delivery’ and that’s why I purchased. After not receiving the next day I gave more time and waited in the following day, Friday. Nothing arrived, 2 days after an email stated I would receive it. Tried to contact Wido but nothing, eventually managed to find out myself where package was being held, I then decided to ask if I could pick up myself to not risk it not being delivered by NYE party day which I needed it for... 6 DAYS after ordering!! Still no answer from Wido until I travelled an hour round trip to collect it, upon getting home I received a ‘customer service’ email responding to my previous email attempting basically saying, your package was delivered today, so all good!! Erm, well no, not all good, as I went to get it or it would still be in the depot now, not to mention no mention at all of the fact it was VERY VERY late... it’s like nobody really cares. I really have a feeling this ‘company’ is a one man band with a decent looking website to try and hide the fact... if it isn’t, it’s so badly organised they probably do the same job as one man would. To top it all off, after a further lengthy email explaining everything from the delay, the no pickup and the complete lack of contact or care... guess what.... no response to that either. My advice, go elsewhere, it’s not worth the hassle, the stress to save a couple of quid, god knows what will happen if the product breaks and I need to get in touch any time soon!!!!
6 years ago
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Wido has a 4.0 average rating from 1,561 reviews

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