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Jasmine Kember
The worst delivery service I have ever had. I was meant to be receiving my order today but have not and have no idea of when I will receive it. I received no dispatch email with an estimated delivery time. I work all day and needed had someone on standby to come round but with no time slot how is that possible. I called customer services this morning after trying time and time again to be told they didn’t know what time delivery was but would let me know. The lady I spoke to was helpful and got back to me and took phone details of the other person who was going to be in for the parcel as I was working and couldn’t answer. However, when she passed the information over no one else did anything. A redelivery was meant to happen on the way back to the depot around 4 pm but this did not happen, I have received no I missed you card through the door or tracking email so I can’t even look online to see where my parcel is. I don’t even know what company is delivering my parcel. I would be very greatful if someone could tell me where my parcel is and when I’m going to receive it. I am trying to set up my own business and how can I when I haven’t received my equipment and are now going to have to cancel clients because my delivery has not been delivered.
6 years ago
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