I will not be dealing with this company ever again, totally incompetent, abysmal service throughout. I run a sports therapy business and when my couch broke unexpectantly i needed to purchase one asap. For this reason i was attracted to the free next day service this company advertised. I ordered my new couch late on weds 1st and was happy with the expected delivery day of Friday. On thursday i even received a mail saying my nice new couch had been dispatched and would be with me friday which worked in nicely with me being at home that day. NO DELIVERY ON FRIDAY, and all my efforts in phoning and emailing the company were not answered although they were quick enough to take my purchase payment. On the following Tuesday, somebody finally decided to pick up the phone and after i had explained my experience they responded by informing me that the particuliar couch i was led to believe was on its way to me wasnt even in stock until the end of May. When i queried why i hadnt been informed of this, or why they even sent me a mail telling me my item had been dispatched, i received no significant answer other than ` are you looking for a refund.` Even now they are still advertising the same couch on ebay with next day delivery. BE WARY OF THIS COMPANY