The worse customer service i ever encountered, i have ordered a rattan garden set from them in Brown, they emailed me saying sorry it was returned and a replacement is on the way, i was quiet surprised. I finally received the set and i found out they sent me the wrong colour, when i emailed them i got a reply in 5 days, and they have told me we will collect it for a refund. so i don't understand why they have sent it in the first place. Their phone number doesn't work, their chat customer service is rude. and now they are asking me to leave my job and wait the whole day at home to collect the garden set, Are you serious. I am very angry and very very disappointed!