This site is what you'd call 'Fir coat, no knickers'! The website itself looks good! Professional and organised. Don't be fooled!! I ordered an electric massage bed on Saturday evening and was informed by the website it would be delivered the following Wednesday. Not only did I wait in all of Wednesday, there was no info / tracking e mails to keep me informed. I contacted them wed eve and thur morning to no avail. The bed then got delivered on Thursday, when I was out, which was also a problem because they left it right in front of my garage, meaning I could not open it! Again, I asked them to get in contact and nothing. Now we have managed to move the bed, open the garage and get it upstairs, it has no instructions on how to assemble. There is an 'instructions' pfd form on the web page for the massage couch, but...yes, you guessed it. It doesn't work! So, in short. If you want good quality service, dot use Wido!