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Anonymous
Ordered TROPICANA 5 PIECE GARDEN FURNITURE SET. Arrived next day as promised But 2 off the 5 flat pack boxes they arrived in looked like they had come from a war zone filthy dirty covered in packing tape several holes in the boxes with screws falling out. This damage to the boxes was old, the Items had clearly been reboxed in the past and was nothing to do with the courier who delivered. They look like returns, that they had sold me with. Opening the first box which was a 3 seater bench there was several fixing missing. Opened the second box the worst condition which held the table. Again several fixings for the legs were missing. But the table top was split on one corner it had taken a hard knock on that cormer and it corresponded to loads of packing tape on the corner of the box. It was obvious that this damage had been known about before it was sent to me. I did not open any of the 3 remaining boxes but emailed for them to collect and make full refund. Took them 6 days to reply.
5 years ago
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