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Anonymous
Nowhere on the website does it say excludes Weekends or Sundays from next day delivery!!! I searched before placing order!! Purchased at 10.48am, confirmation from paypal but took over 10hrs to get a 'Thank you for your order will notify you when dispatched.' Next morning identical email, - but no goods delivered! Waited in all day. Didn't receive email even to say they had been dispatched! for that day or the next? Rang next day to be told goods should be delivered that day! they don't deliver when ordered at weekend for next day? Pointed out it does not state this anywhere on their site!! asked can't neighbours take it in? NO!! they work too! TOO LATE!! I also have to work cannot sit in another day waiting. Couldn't confirm if item was dispatched - so clearly it hadn't been!! Cancelled order - no confirmation of this! Still waiting - emailed but guess!!! NO RESPONSE!! Poor service!! first time ordering and will be the last. Probably won't refund within time limit as service pathetically poor! the WORST COMPANY I've ever ordered from for performance and service! Will report to paypal! if monies not returned in next few days!!! Found the product elsewhere now they!! clearly had a better customer service! For most customers it's not about price! it's about the service!
4 years ago
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Wido has a 4.0 average rating from 1,561 reviews

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