After I didn’t receive a tracking number for my parcel and my order not arriving the next working day as advised, I was a bit dubious about this company to be honest, particulaly after reading not so positive reviews. However, the item was delivered the following day and is good quality and as ordered. I did email the company to advise I’d received no tracking number but only got an automatic reply stating they’d answer within 5 days, not needed now as item has arrived, but it also says to not keep emailing as this overrides their system and delays their reply, bit odd really?? Anyway, my item has arrived so I’m happy.