This is quite simply the worst company I have ever had the misfortune to spend money with. I bought a garden companion seat from them online - the package turned up badly damaged - 6 weeks after the initial purchase I have no seat, no refund and no reply to my emails. Their customer service phone is down " due to staff working from home during Lockdown" and yet every other online company I've dealt with since lock down began are contactable except this one. Just wish I'd read the reviews before buying as it seems i am far from the only person trying to get their money back from this company - just appalling