We had exactly the same experience as the previous reviewer and I won’t waste my time reiterating what that said, it’s all true. The following are all 1 star reviews, who’s not listening? We are in our late 60’s and seasoned travellers having lived, worked and travelled abroad since the 1970s. Wiber are by far the worst car hire company that we have ever experienced in 45 years and I fail to understand why other review sites are showing 5 stars. If you don’t take their CDW insurance out they will go over your car with a fine tooth comb on return and your credit card will be charged. We realised on arrival that we needed to extend by a few hours and were reassured at collection that if we called them, maybe 10 days into a 14 day rental that it would be easy to extend and that we would get the best renewal price then. It proved impossible to contact them by phone or email to extend the rental period by a few hours. We drove back to the airport to see if we could extend, but apparently because we booked it with Booking.com we needed to speak to them not Wiber! I tried that too, that didn’t work! Anyway, we ended up taking the car back to the airport a day early (having paid for 2 lots of CDW insurance, theirs and our UK one). To cut a long saga short, we decided to take a deep breath, dump the car and cut our losses. It just wasn’t worth the hassle, we were on holiday! So we caught a taxi into Palma, had a lovely lunch, caught a bus back to Sol de Mallorca and paid for another taxi back to the airport the following day. Wiber car rental, never again! Positively a most aggressive, frustrating and expensive experience. If I could be bothered, I would seriously considering denouncing them to the local police. We won’t be hiring a car at all next time we visit the island. The local bus service was brilliant.