Reading the other reviews, there is a common denominator here, and that is Wiber are conducting unethical if not corrupt practices when hiring a car. I have a current complaint running. I decided to go through my credit card company to resolve this charge of £355.00 for damage which I did NOT CAUSE. I also have private car insurance for this. I chose not to claim through them, as this would have meant that I was admitting to the damage. Where there hiring process is fundamentally floored (and for the life of me I do not know why nobody (Solicitors have challenged it) 1. When you hire a car from Wiber, they tell you that they are aware of damage to that car and provide small sized photographs, highlighting this. They then advise you taken photographs yourself. 2. No Reprensative comes out with to you to point out the known damage. 3. This part is important, which I failed to do, and that is to ASK when these photographs were taken of the pre existing damage?. So, for instance, If the photos were taken let's say three days prior to you hiring the car. THEN extra damage could have been caused by some way or the other before you hiring the car???. Photos these days are dated. Even if they were taken on the day of your hire, ask what time these photos were taken, as again damage could have been caused prior to hiring. 4. In my case, on returning the car. I was told by the representative to wait in the office whilst he inspected the car. He returns 15 minutes later, and surprise surprise he has found undocumented damage. Now at this point I went to Dev Com 3. I exploded in anger telling him in no uncertain terms that the damage WAS NOT caused by me. I am aware that the representatives are on a bonus scheme if they find undocumented damage. That in its self can lead to unethical and corrupt practices by the people that work there? So, I asked this, representive WHY he did not invite me out to inspect the car in my presence. He just shrugged his shoulders. Again there is an ideal opportunity for this person to damage the car himself or assisted by another??. All the damages found on this car ???? were on the blind side of me to where i was standing in the office, the car was 50 yards away. There is no continuity what so ever of recording damage by this company. If this is not resolved by my credit card company I WILL be forwarding my complaint and others on this site to a Watch Dog consumer programme, as these procedures MUST CHANGE to protect the customer.