I recently had the misfortune of renting a car from Wiber and it was an absolute disaster from start to finish. The shuttle system was a chaotic mess with no proper lines or organization, leaving customers confused and frustrated. To make matters worse, there was a complete lack of assistance when taking a ticket, resulting in me being handed the wrong one. By the time I reached the rental desk, I was told I needed to start the entire process over and wait an additional 45 minutes. After waiting for a total of 2 hours since my arrival in Palma, the inefficiency and incompetence of the staff became abundantly clear. The level of service provided by Wiber was nothing short of appalling, and I would strongly advise against using this company for your car rental needs. Absolutely disappointing experience.