The pick up service and drop off in Malaga airport was pretty good. This was in the middle of the day.
Be warned about the hard sell for the waiver excess insurance. The staff member became quite annoyed when I told them I had already purchased external waiver excess cover(at a fraction of the price). Despite not knowing anything about the cover I had he told me it wouldn’t be sufficient. Their cover was €150, the total hire cost was €220. He then dismissively told me the car was outside on the left, it wasn’t easy to find. I walked out into a huge car park he didn’t come and check over the existing damage and there was loads! Including a huge dent in the door which I was surprised they would let out without being fixed. I checked over the damage and found a dangerously large chunk taken out of the tyre which could have been dangerous. It made me wonder how thoroughly the cars are checked over. I wondered had I not noticed it could have caused an accident and I could have been charged for a new tyre. I was given a different car.
When I returned the car I was served by a friendly and helpful staff member who okayed the car and returned my deposit.
In general be prepared for a hard sell on the extra protection, be prepared to be given a car with a lot of damage, make sure you check and video thoroughly.
4 months ago
Wiber Rent a Car has a
1.2
average rating
from
87
reviews
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