really bad service, telephone support is good, But long wait for a company to come out, first review told a tiny two bedroom bubgalow house was too big, advised to buy an additional product....no improvement. Told if I had stairs it would be better, high usage time cuts out, work lap top cuts out, land line signal no good, bought new handset....no diffrence (this is for medical calls.) Seems that when you put in a complaint by phone band width speed increases, then after four weeks drops out again....(I'm tracking it in good and bad weather) I'm a single female so no kids on tablets and additional information phones, TV pixilates and cuts out (brand new and amazon stick did not improve second TV as advised to buy.) so you have to turn on and off multiple times a day, on TV annoying when you just want to relax. worse at other high usage times. I really think this company has got too big too quick. Im West Wight erea. I've heard bad things from other customers, so it's not be just being unhappy because of tech issues.... (I am tech savy)