I would have given the company zero stars, if that was an option. I have been in correspondence 'with a Wiki Professional's representative for over a year. I have ALL of the emails documenting our exchange. I hired them to create a Wiki profile for me and they guaranteed that one would be created, or my money would be refunded. After waiting about six months for their "specialists" to create a profile (and several requested status updates), my patience wore out. I was told that a profile was created and that someone would contact me with the live link. I waited some months more ad that link never arrived. I requested a refund and was promised that my full amount of $699 would be returned to me. It never came. Every time that I inquired about my refund, they assured me that it was coming. At last, they stated that the money was refunded and if I didn't see it to ask my bank. My bank states that no money was ever processed by the company. It was a lie. I have since filed a claim with my bank to have the transaction investigated and my money returned. DO NOT do business with this company!