Having had a brilliant experience with Willbox in the past I was bitterly disappointed with the way the business appears to have taken a nose dive. For my most recent transaction, I dealt with a woman, who shall remain nameless, based in Truro. What an awful experience. It took nearly a month to arrange delivery of my container and then when it did finally arrive, it was damaged, after I was assured it had been thoroughly checked over. The woman at the haulage company was also very rude and made me feel as if I was asking for my container to be delivered to the moon, not a short way up the road! I’m afraid I will no longer be using Willbox in the future and I would not encourage others to do so either.
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