Do not use this company - They are rogue traders. I ordered a case of wine from the USA for my family in the UK at Christmas. Order placed on Dec 4th . Wine Direct have taken full payment but it has not been shipped. I have called multiple times over several days and phone goes to voicemail. I have sent mails which remain unanswered. I have now reported this to my Credit Card company as a case of Fraud and join the list of others writing reviews to warn people away from this company. They give on line merchants a bad name and should forced to take down their website, put immediately into liquidation and investigated by the police for de-frauding consumers with intent and face the consequences accordingly. Gareth Williams, Houston USA