For the past three years, I’ve been paying £37.99 per month with InTouch for a 30Mbps package, but the experience has been disappointing. Half the time, the stated speed wasn’t even delivered. On our small development of seven households, we’re all experiencing slow speeds, often dropping to just 3 or 4Mbps during peak evening hours. Thankfully, Openreach is now installing full fibre broadband in our area, and we can’t wait to move on from this company. InTouch’s so-called “top” package of 30Mbps has been consistently subpar, making it feel pointless to pay for anything beyond the basic package. Considering it’s 2024, you’d expect higher speeds and better infrastructure, but they’ve shown no effort to improve or offer competitive packages. This company is stuck in the past and far from revolutionary.