I was delivered two pieces of long heavy work service, it was not only damaged but the staves were not joined together correctly leaving huge gaps and uneven surface. My carpet ter had to cut round them leaving me short , they would not accept any responsibility for this . The only resolution they offered was if I bought a huge piece at a reduced price. I shouldn't have had to do that they should have sent it to me free. They kept denying it was their fault and it must have happened in my home. Really?? I don't manufacture it, and it was clearly a manufacturing problem. And they must have known it was like that when they sent it. Disgusting customer service DONT BUY FROM them. I have never ever received such awful, accusatory, don't care about the customer, service. The photos show the gap with a cog in it, how can that be a good work surface .