Prices are generally quite keen. Be very wary that despite website appearance they are wholly located and operate in France. There are some language issues and an apparent lack of understanding of UK processes.
It is also very hard to get an answer on any of the three offered phone numbers. I did send a number of emails that were either unanswered or only partially answered.
Despite their 'usually 2-3 day delivery' statement that is clearly not the case for UK bound items, I waited nearly 2 weeks.
I get the impression both from talking to them and their website that is is quite a small setup with only a few staff.
They clearly are music focused people but perhaps need some sales specialists help if they are to improve the buying experience at least for those in the UK. As good as the price I got for the digital piano I bought from them I would not buy from them again as the risk, communication and long delivery times outweigh the benefits. I could have bought the item locally at around 5% dearer but had it at home on the same day with free delivery or collection in person.
7 years ago
Woodbrass UK has a
1.6
average rating
from
49
reviews
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