Great look and feel to the website but navigation s difficult when trying to view the whole range of options and availability between parks. When you select park options there is no defined linked to each site for comparison. Perhaps you could simplify so that the site user gets a simple range of options available in site order. It may also to be useful here to quickly demonstrate geo locations, distance from beach/town/pub etc. When booking on line using a card the process seemed to freeze reulting in my having to contact you 'booking' team to confirm if the booking had gone through and if payment had been made. Your CS team were very helpful and quickly resolved the issue but this just places a burden on your team and the customer.
Happy to discuss,
Kind regards,
Neil
9 years ago
Woolacombe Bay Holiday Parks has a
4.6
average rating
from
12,438
reviews
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