Note that this review is just for the online booking experience, we have not gone to the park yet.
Good things; the aesthetics of the website are fantastic, great pics, simple concise pages, easy to navigate.
These positive things were balanced against alot of things I struggled to find or spent too much time trying to find. Firstly I struggled to find to find the page that showed the location of the parks, that was not prominent for me and I did not find it until late in the process. Then I struggled to grasp the differences in facilities between the 4 parks, as well as which one was more suited to me and my family (as a family of 4 with two 3 year olds). One thing I gave up on trying to find was where the caravan I have booked was located on the park, the different areas for mobile homes, lodges, types of caravan etc are not marked clearly on the maps and I could not find a colour key.
Then there are the covid restrictions, it took some trawling of reviews to work out that things like the shuttle bus were closed or the pool needed session bookings, these were things I should have known earlier in the process.
Then there was the access to info, I wanted to compare the available accomodation between the 4 parks, navigating this was not easy as I had to type in my details 4 times (number of people, date, number of nights etc) to be able to drill in and see availability and price. Finally I could not find any info on the eating options for each park.
Anyway, hope this helps, park clearly looks good otherwise I would not be booking (and I did not know about the park yesterday) but I do think there is some headway to be made on the website content and layout.
All the best, looking forward to our stay.
Aaron
3 years ago
Woolacombe Bay Holiday Parks has a
4.6
average rating
from
12,438
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.