Well what a warm welcome we got, check in good but when we got to the Caravan D21 l wanted to know where the climbing gear was honestly you need to put a path and some steps down to the unit. I felt it very dangerous even in dry weather let's not even think what it would have been like if it got wet. Must say very disappointed. Well on a good note we went to reception and they couldn't have helped enough didn't ask the name of the person who tried to help but Harry took over and did everything to ensure what we got was more suitable. We had to pay more but was really happy with the unit. I would say our age didn't help with the situation but anyone would have had difficulty. We can't comment on the another parts of the park as we didn't get to use them, but l can say the site was spotlessly clean. Our unit was also very very clean and the pets were also look after well