On arrival we were shown to our Exclusive Lodge which according to the website and brochure where in their own grassy area away from traffic. Ours was on the road next to the shop and backed onto the car park! There were sweets stuck to the ceiling and holes in the seats in the lounge. We were moved after complaining to reception to a better located lodge but we then had the following issues - several bulbs not working or missing, leaking shower tray, blocked toilets, ripped seats, fridge switched off behind units, stereo filthy dirty and not working and BBQ so rusty it was unusable. This was all sorted after speaking with the House Keeping Manager, but is was not what I was expecting or upto the standard I was expecting for an "Exclusive Lodge"