When I put my card number in and waited for it to tell me I have paid and give me a booking reference it did not show it on the screen. All it showed after about 4 minutes was a message ‘this unit is no longer available’ hence I thought I had not paid. I looked for another caravan and again chose the number. Exactly the same thing happened ‘this unit is no longer available’ but no booking ref or email sent. I tried once more and the same thing happened so we decided to look at our bank account and realised that all three deposits had been paid. Therefore there seemed to be a problem with the last page of the booking on the website. I rang the next day and the representative sorted out the refunds and gave me the booking reference